Frequently Asked Questions

Q. What does the service charge cover?
A. The service charge covers the recruitment, interviewing, skills evaluation, reference checks, and relevant background screening involved with finding a quality candidate. For Temporary and Contract Employees, the hourly rates also include employer taxes and worker’s compensation along with processing costs.
 
 
Q. If I have a temporary employee through AES and decide to convert them to our payroll, what is the service charge and process?
A. To convert a temporary employee to your employee payroll, contact your AES consultant with the date you wish to convert the employee and the pay rate. The consultant will calculate the conversion charge.  The conversion service charge is based upon the full placement fee prorated for hours already billed for that position.
 
 
Q. What type of guarantee does AES offer?
A. AES and its divisions have an excellent guarantee policy, which enables the client to evaluate the new hire for the guarantee period. The guarantee is valid only if the invoice is paid within 20 days of start date. During this guarantee period, if the employee leaves the position within 90 days of the day he/she begins work, AES will replace that candidate one time at no additional charge.  AES’s guarantee does not apply to the replacement candidate.  Please ask your search consultant for more information as to any limitations or exclusions that may apply.
 
 
Q. What types of skill evaluations can AES administer?
A. Candidates are evaluated on a variety of software packages required for the position: typing, data-entry, ten key, MS Word, MS Excel, MS PowerPoint, MS Access, Windows, Accounts Payable, Accounts Receivable, Bookkeeping, Payroll and Accounting.  AES is able to administer evaluations provided by the client.