Skills Evaluations

AES evaluates candidates on a variety of skills and software packages. For a majority of office candidates, skills evaluations include relevant business software for the positions for which they are applying. In addition, AES is able to administer skill evaluations that are provided by the client.

MICROSOFT OFFICE (all versions thru Office 2007)

Word
Excel
Access
PowerPoint
Outlook
Windows
Software Productivity

CLERICAL OFFICE PACK

Audio Transcription
Checking – Standard
Coding – Standard
Customer Service
Data Entry: Alpha, Numeric, Decimals
Filing – Standard
Grammar – Business, General
Letter Setup
Math
Office Manager
Proofreading
Reading Comprehension
Receptionist Skills
Secretarial Skills
Shorthand (Audio)
Spelling – Business, General
Telephone Skills
Telephone Message Taking
Ten Key
Typing Test-Standard
Vocabulary – General, Business
Testmaker Development Utility

DIGITAL LITERACY PACK

Internet
Computing
Software Skills

ACCOUNTING AND FINANCE

Accountant
Accounting and Bookkeeping (Canada)
Accounts Payable
Accounts Receivable
Advanced Accounting
Bookkeeper
Business Documents
Cost Accounting
Credits and Debits
Math Skills
Payroll
Taxes
Terminology
Peachtree Accounting (8.0, 9.0)
QuickBooks Accounting (2005, 2003, 2001)
Transcription
Read Response
Shorthand
Spelling – Accounting/Bookkeeping
Typing Test – Accounting, Banking and
Finance
Data Entry – Checks, Decimals
Bank Teller – Money Handling, Teller
Knowledge
Consumer Finance
Credit and Collections
Financial Analysis
Financial Management
Financial Knowledge
Insurance
Health Insurance

CALL CENTER SKILLS

Audio Customer Service Scenarios Telephone Skills
Audio Sales Scenarios Data Entry – Leads, Orders
Audio Data Entry Postal Codes
Coding
Audio
Data Analysis Postal Codes – Audio
Sales
Spelling – Audio, Geography
Service
Geography

Software Skills Topics

Word

Beginner Tasks
Create New Document
Open Document
Save Document
Copy/Paste Text
Undo

Intermediate Tasks
Save As
Find Text
Go To
Zoom
Page Break

Advanced Tasks
Insert Symbol
Change Columns
Create Style
Mail Merge
Password Protect

Excel

Beginner Tasks
Create New Workbook
Align Cells
AutoFit Column
Paste Cells
Insert Row

Intermediate Tasks
Replace Text
Format Number
Insert Function
Create Range Name
Hide Column

Advanced Tasks
Multilevel Sort
AutoSum
Advanced Tasks
Create a Chart
AutoFilter

PowerPoint

Beginner Tasks
Create Presentation
Save Presentation
Cut Object
Center Alignment
Outline View

Intermediate Tasks
Zoom
Modify Slide Layout
Master View
Bullets
Change Text Color

Advanced Tasks
Insert Arrow Lines
Change Chart Type
Insert Movie
Transition
Snap to Grid

Access

Beginner Tasks
Create Database
Create New Table
Display DataSheet View
Complete Record
Edit Record

Intermediate Tasks
Format Date Field
Input Mask Wizard
Find Data in Table
Go To Last Record
Change Font

Advanced Tasks
Create Lookup
Filter Data Table
Display Form Controls
Filter Form
Form Toolbox

Windows XP

Beginner Tasks
Start Program
Delete Folder
Help History
Maximize Window
Active Window

Intermediate Tasks
Create Folder
Arrange Icons
Modify Start Menu
Folder Structure
Copy Files

Advanced Tasks
Display Fonts
Create Shortcuts
Display Toolbar
Display Network Places
Customize Desktop